The AI front desk that never sleeps.
Six AI agents for dental practices and medspas. Greet answers calls in under 2 seconds, Confirm reminds, Recall reactivates, Bill collects — all configured by Coach in five minutes.
No credit card · Live agents within 30 seconds of signup
- Open Dental
- Curve Dental
- Dentrix Ascend
- Eaglesoft
- Mindbody
- Vagaro
- Boulevard
- Zenoti
- Open Dental
- Curve Dental
- Dentrix Ascend
- Eaglesoft
- Mindbody
- Vagaro
- Boulevard
- Zenoti
The team
Eight specialists. One backbone.
Each agent owns one slice of front-desk work. They share one calendar, one customer record, one audit log, and one Coach who keeps them in line.
Answers in under two seconds, books appointments, escalates only what matters.
Calls and texts 24h + 2h before. Reschedules in real time. Cuts no-shows by 60%.
Brings back 6-month recall and 18-month dormant patients on autopilot.
Drafts SOAP + CDT codes from chairside transcripts. You sign in one tap.
Real-time benefit checks 48h before every visit. 40% fewer claim denials.
Spots leaks before you do. "Tuesday 10am missed-call rate spiked."
Stripe invoices, dunning ladder, no-show fees collected without an awkward call.
Your in-app AI assistant. Configures the other five. Answers every question.
Built for healthcare
Not a chatbot bolted onto a calendar.
Cadence is a healthcare product. PHI encrypted at the column level. Multi-tenant isolation enforced at the database. Every AI action audit-logged.
HIPAA-eligible by default
BAAs signed with Supabase, Vercel, Retell, Twilio, Resend, Anthropic. Solo on request, Practice + Multi included.
PHI encrypted at the column
AES-256-GCM via lib/encryption.ts. Per-business keys. TLS 1.3 only.
Tenant isolation in Postgres
Row-level security keyed on business_id. Cross-tenant reads impossible at the DB layer.
Tamper-evident audit log
Every Coach action, voice tool call, admin action — append-only with diff. 7-year retention.
Voice + SMS + WhatsApp
Patients reach you on the channel they prefer. We thread it all into one customer record.
Live in 5 minutes
Conversational onboarding. Coach configures the agents while you watch.
Spanish on day one
Greet auto-detects in the first 2 seconds and switches voice. No extra config.
Why practices switch
The honest comparison.
| Capability | Traditional answering service | Generic AI receptionist | Cadence Agents |
|---|---|---|---|
| Answer time | 20-90s | 2-5s | <2s, 24/7 |
| Books real availability | Reads calendar, calls back | Sometimes | Real-time, against your live calendar |
| Reactivation calls | No | No | Recall + dormant on autopilot |
| Marketing attribution | No | No | Per-source phone numbers, ROI dashboard |
| HIPAA BAA | Sometimes | Rarely | Yes — Practice + Multi |
| Time to onboard | 2-4 weeks | 1-3 days | 5 minutes |
| Spanish | Hire bilingual | Add-on | Default on Practice |
Practice owners are sleeping again.
“Greet booked 47 appointments my first week. I haven't missed a call after hours since.”
“Coach added a new hygienist and rebuilt the schedule while I was on lunch. Surreal.”
“We recovered $11,400 in dormant patients in 30 days. Recall paid for the year.”
Under 2 seconds, every time, on every line. No voicemail, no music. Patients hear a warm "Thanks for calling Bright Smile" before they're done dialing.
Greet is wired to escalate. It can warm-transfer to the on-call human, take a callback request, or text you a summary. We err on the side of human handoff for anything emotional or clinical.
If they ask, Greet says yes. Otherwise it just gets the job done. In our pilots 71% of callers don't ask — and 89% rate the call ≥4 stars.
Coach reads what you'd let an office manager read — schedule, conversations, notes. PHI fields like DOB are encrypted at the column level (AES-256-GCM). Every Coach action is logged with a diff to audit_log.
Nothing. We import your existing Google Calendar, port your number on request (you own it), and pre-load services from your PMS. Most practices are live in five minutes.
Coach cancels for you in chat — prorated to the day, no exit fees. You can export your customer + conversation history as JSON or CSV any time.
Try it free for 14 days. Live in five minutes.
No credit card. No phone-setup headache. Coach handles onboarding while you watch.